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Terms & Conditions

SESSION FEE

A sitting fee / agreed package fee is payable prior to the photo session when you make your booking, unless agreed to pay at the photo session. The photographer has the right to refuse the session if payment is not made. The session fee covers the photographers time.

 

SESSION

  • Unless specifically specified, no images (digital or prints) or products are included in the sitting / booking fee.

  • The booking fee is payable at the time of booking in order to provisionally book your place.

  • If you or your child(ren) are ill please let us know as soon as possible so we can rearrange the session. If you attend when you or your child(ren) are ill then we reserve the right to cancel the session and no refund will be given. We have a lot of young children in the studio and the health and wellbeing of all those that enter the studio is our upmost priority.

  • Please aim to arrive for your session 10 minutes before your session time. If you are late for your session, the time will be deducted from your booked time allowance. If you are going to be more than 50% late for your session (For sessions 45 minutes and longer) please contact us.

  • If the client is to order products, then payment will be required at time of ordering.

  • Flowers & Hats Photography will take all necessary steps to produce high quality images.

  • Flowers & Hats Photography will not be responsible should the child(ren) not settle or refuse to participate in the session.

  • Should the child(ren) not settle or refuse to participate in the session then little or no photographs may be taken and no refund will be given. Flowers & Hats Photography will endeavour to offer a re-shoot if necessary but this is not guaranteed. This will depend on current bookings and availability.

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PHOTOGRAPHER

Flowers & Hats Photography is a business name. You may be assigned another photographer to take the photographs in the event of Melissa Spedding’s scheduling conflicts or illness. In the event of such substitution, Flowers & Hats Photography warrants that the photographer taking the photographs shall be a competent professional that is currently working for the studio experienced in the running of the studio, the style of the shoot and the execution of the shoot process.

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IMAGE USAGE

Flowers & Hats Photography reserves the right to use images created for advertising, display, publication, or other purposes. Negatives, digital files, and previews remain the exclusive property of Flowers & Hats Photography.

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ORDERS

Orders placed in the studio are given an estimated turnaround of 28 days. No responsibility can be taken for personal deadlines (birthday, anniversary etc) and refunds are not available for this reason.

 

PHOTOGRAPHY STYLE

The style of the photography created for you during your photo session is that which has been demonstrated through the photographer’s portfolio. 

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CREATIVE LICENCE

The judgement of the photographer on photographic style and the number of photographs taken shall be deemed to be correct.

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BOOKING DATE

Upon payment of session fee, Flowers & Hats Photography shall reserve the time and date agreed upon. 

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CANCELLATION

The session fee is non-refundable but the date can be transferable once. If the session is cancelled for the second time the booking will be cancelled completely.

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RETURNED DEPOSITS

If Flowers & Hats Photography cannot perform this contract due to fire or other casualty, strike, act of God, or other cause beyond the control of the parties, or due to photographer’s illness or emergency, then the photographer shall return the sitting fee to the client but shall have no further liability. This limitation on liability shall also apply in the event that photographic materials are damaged in processing, lost through camera or media malfunction, lost in the mail, or otherwise lost or damaged without fault on the part of the photographer. In the event that Flowers & Hats Photography fails to perform for any other reason, Flowers & Hats Photography shall not be liable for any amount in excess of the retail value of the customer’s order.

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NOTICE OF COPYRIGHT

It is ILLEGAL to copy or reproduce these photographs or videos elsewhere without Flowers & Hats Photography’s permission, and violators of this Law shall be subjected to its civil and criminal penalties. The online gallery is for PREVIEW only. Any images taken from there will be charged at single digital image rate PER image saved and legal action considered.

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RETURNS AND REFUNDS

Due to the personal nature of the products, refunds are not available. When an order is placed it is understood that the client has specified the image, the style of image and the product for which the image be used for. The photographer’s judgement of the photographic style and finishing / finished product is final. Products shall be offered an exchange where appropriate if the process fails for a genuine reason and not a change of mind or misunderstanding of order.

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TECHNICAL PROBLEMS

Images lost or corrupt from your photo session will be replaced with a photo session of the same value.

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